Recommendations & Experiment Plan
Targeting (where & when)
- Stations: Top 10 casual hotspots led by DuSable Lake Shore Dr & Monroe St (see Fig.3 / Appendix).
- Hours: Weekends 11:00–16:00; Weekdays 16:00–18:00.
- Eligibility: Casual riders starting at targeted stations within the above windows.
Treatment & Control
- Unit of analysis: station-hour (clean randomization; easy to operationalize).
- Randomization: Per station-hour, 50% Treatment (offer shown) / 50% Control (status quo).
- Stratification: Randomize within weekend/weekday (and optionally by station) to balance volume.
- Treatment content: “Weekend Day Pass → Annual upgrade credit” (CTA in app / on-dock).
- Global holdout (optional): 5–10% to check incremental lift bias.
Success & Guardrails
- Primary: Casual → Annual conversion within 30 days of exposure.
- Secondary: Offer CTR, time-to-conversion, revenue per exposed rider.
- Guardrails: Member churn (no increase vs control), bike availability SLA (no degradation).
Duration & Sample Size
- Traffic assumptions: ~235 eligible rider sessions/day (≈ 120 weekday; ≈ 518 weekend).
- Minimum detectable effect (MDE): +30% relative lift vs baseline conversion.
- Duration: Run ~84 days (~12 weeks) to reach power at current scope.
- Powering note: Need n≈9,799 per arm (α=0.05, power=0.80, MDE=+30%). To hit 4–6 weeks, expand hotspots/hours and recompute power.